01

Venues platform IA & system modernisation

Owned the end-to-end modernisation of a multi-site venue platform, from research and IA validation to design system implementation and coordinated launch.

Case Study

02

Increasing engagement through value-led onboarding

Reframed onboarding to surface editorial value earlier, resulting in a 48% increase in article click-through rate during the critical first sessions.

Case Study

03

Redefining Show & Tell for the Product Design and Research Team

How might we encourage knowledge exchange and reinvigorate Show & Tell?

Writing & facilitation